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Old 10th April 2013, 14:25
Mike Mike is offline
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Join Date: Jan 2007
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Originally Posted by peterux View Post
Did you get a ticket number? I didn't the first time but I did the second time I wrote? What really annoyed me was that they 'closed' the ticket as 'solved' based on this reply without even asking me if it answered my question!


Hi Peter

Yes, I received a ticket number.

I had the following amendment to my inquiry:

Dear Mike Garner,

Thanks for your feedback.

I have passed it onto our product managers who regularly review comments and suggestions for improving GOV.UK.


Rhiannon B
User Support Lead
Government Digital Services


I have heard no more, so I've sent a reminder that the Guide is still not showing the correct information, and do they have plans to do anything about it?

But I think I am wasting my time..............!

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