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Old 7th August 2014, 20:13
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micky1mo micky1mo is offline
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Since posting this thread I have had several phone calls and emails relating to problems customer are having because they have not been able to contact Andy at Ribble HQ.

I know he's only at Ribble HQ for a few hours a week and he is trying to avoid stress.
Dealing with customer CAN be stressful, dealing with unhappy customer IS stressful, so I think it's just his way of dealing with it.

I am not defending his action just trying to explain them .

I am hoping to meet him next week and if I do I will pass on the messages I have received.

Keep the faith all will be sorted soon
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