Objectives, Appraisals, Town hall meetings, Open Forum, Client Feedback, SLA's, KPI's, Customer Focus Groups, Continuous Professional Development...
- anything to get in the way of the supply of the core product and to keep the HR and accountancy empires employed.
I think I read somewhere (so unsure if it's true) that during Henry Ford's tenure he employed no accountants and that no internal audits were ever undertaken.
...feels so good I've left those behind.
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