Having had a successful inspection at VOSA in Poole on 20th September, I have waited patiently for five weeks for the DVLA to send through the new V5c document.
When nothing had turned up this week I finally got on the phone to DVLA Swansea to find they had not received any documentation.
Five phone-calls and half a day later (no surprise there I guess...), I discovered that said documentation from the inspection was still sitting in Bournemouth DVLA office's in their IN TRAY for vehicles AWAITING inspection. Nobody knew why, or even questioned it.
I have today received back by post my original Sammio body-kit receipts from Bournemouth DVLA, with a note advising that I will now have to wait a further 4 - 6 weeks for Swansea to issue the new V5c.
As it happens, none of this delay really matters to me at the moment - but it could be a showstopper to others.
The moral of the tale is: Don't rely on DVLA getting things done. Chase them up early and keep chasing or you might just wait for ever!
Paul D.
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