Quote:
Originally Posted by Bobnic
Hi Chris. Thanks. Have phoned the DVLA, and guess what 'The rules have changed'. They now say send all the paperwork to Swansea by post, they will then forward it to my 'local' office, which is Oxord in my case, who will then contact me with a appointment! Queried this many times, and kept getting the same advice! So hopefully they are giving the correct advice now. Have a sinking feeling they don't know their A from their E, and frustratingly, can't seem to fine a contact number for the local Oxford office, so I can call them direct!
Watch this space.... Might have plates before the summer is over....
Cheers
Rob
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Hi Rob, Of course you won't get a number for your local DVLA office. Do you really think they want to actually talk to the people they are there to serve as public servants........................!! Not if they can help it. It costs too much. Digital by Default is the latest policy. No human interaction whatsoever and that appears to be the way they like it. But that's probably just the cynic inside me coming out!!
I had a completely different story regarding registration of our "kit conversions" from DVLA in Swansea. The first person I spoke to said the vehicle didn't need to be inspected at all. Just send in all the paperwork with your payment and we will issue a registration number and tax disc. The second person said that of course it needed to be inspected and that my only option was a "Q" plate. That's when I gathered together all my documentation and went to my local office. And despite my protestations above, once I got face to face with them they were very helpful, checked all my docs, gave me an appointment for an inspection and a local contact number if I had any further queries. And armed with the original donor V5, they confirmed right there that I would get an age related plate.
I know it's a pain having to make two separate trips to the local DVLA office and that it's a fair old distance for you, but from my experience it is well worth doing.